Privacy Policy and Contact Consent

Ann Gibson Insurance Agency, Inc., doing business publicly as Ann Gibson Insurance Agency, respects your privacy. This policy explains how we collect, use, and protect your information when you contact our agency, visit our office at 164 S. Main St., or submit details online.

This policy applies to Ann Gibson Insurance Agency's website and agency-controlled communications. Insurance carriers, coverage providers, or government websites maintain their own independent privacy practices.

Information we may collect

The information collected depends on how you interact with Ann Gibson Insurance Agency and the type of insurance assistance you request.

Information you provide

This may include:

• Name and contact details (email address, telephone number, mailing address)
• Texas ZIP code and physical property or business location
• Preferred contact method, timing, and consultation preferences
• Insurance lines needed: auto, homeowners, commercial BOP/CGL, surety bonds, life, or health
• Household, vehicle, driver, building, or operational exposures relevant to quoting
• Current policy declarations, renewal dates, or claim history
• Communications with C. Darrell Roach Jr. and our licensed Keller agents

Information collected automatically

When you browse or interact with the website, technical information may be collected automatically, including:

• Device, operating system, and browser type
• Internet Protocol (IP) address and approximate geographic location
• Pages viewed, session timestamps, and navigation pathways
• Form performance, error logging, and diagnostic signals

How we use information

Ann Gibson Insurance Agency may use collected information to:

• Respond to questions, quote requests, and policy service inquiries
• Perform computerized comparative rating across authorized insurance carriers
• Prepare, present, and service insurance policies and binders
• Communicate regarding policy renewals, carrier rate updates, and claims
• Comply with Texas Department of Insurance regulations and recordkeeping standards
• Prevent fraud, unauthorized transactions, or security incidents

How information may be shared

Ann Gibson Insurance Agency shares information strictly as necessary to provide insurance advisory and agency services:

• Authorized Insurance Carriers: Transmitted to underwriting carriers (such as Travelers, Safeco, The Hartford, Progressive, Kemper, and Hagerty) to calculate rates, underwrite risks, or bind coverage.
• Lenders & Title Companies: Evidence of insurance and binders delivered to your mortgage lender or closing title agent upon your authorization.
• Legal & Regulatory Authorities: State insurance regulators or legal authorities when required by law or subpoena.

Privacy Standard: Ann Gibson Insurance Agency does not sell, rent, or trade your personal contact information to third-party telemarketers or lead aggregator brokers.

Sensitive information safeguards

Do not submit sensitive financial identifiers—such as full Social Security numbers, banking account numbers, credit card numbers, or driver's license scans—through general website inquiry forms or open email. When required for policy binding, our licensed agents will request these through secure channels.

Communications consent

By submitting your contact information, you agree that licensed agents at Ann Gibson Insurance Agency may contact you regarding your insurance inquiry via phone call or email. Consent is not a condition of purchase, and you may opt out at any time.

Data retention & security

Ann Gibson Insurance Agency maintains policy and client records in compliance with Texas Department of Insurance guidelines. We implement administrative, physical, and technical safeguards to protect client records.

Contact Ann Gibson Insurance Agency regarding privacy

• Legal Entity: Ann Gibson Insurance Agency, Inc.
• Agency Principal: C. Darrell Roach Jr., CIC, LUTCF
• Office Address: 164 S. Main St., Keller, TX 76248
• Direct Phone: (817) 431-1723
• Direct Email: CS@agins.net